Who we are
2Cool2Q is a SaaS Booking and Marketing Management Platform. One-stop-shop for all user’s bookings.
2Cool2Q offers a free mobile app for users to find local businesses, check availability, and book with just one click.
Users can read online menus/services or read them from the QR on-premises, pre-order, order to table, or for collection or takeaway.
We are committed to ensuring the privacy and security of our users’ information.
Legal Entity
2cool2q is operated and owned by Alarconit Ltd. Our company is registered under the laws of UK and operates in compliance with applicable legal regulations governing online services and data protection.
Comments
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
Media
When uploading images to the website, please ensure that you avoid uploading images with embedded location data, commonly referred to as EXIF GPS data. This information can potentially contain geographical details or metadata that could compromise your privacy.
Visitors to the website have the ability to download and extract data from images posted on the platform. We strongly recommend reviewing and removing any EXIF GPS data from images before uploading them to maintain your privacy and protect sensitive location information.
To safeguard your privacy:
- Use image editing software or online tools to remove location data from images before uploading them to the website.
- Ensure that personal or sensitive information is not inadvertently shared through image metadata.
By taking these precautions, you can help protect your privacy and limit the exposure of location-related data when sharing images on our platform.
Cookies
If you leave a comment on 2cool2q you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Embedded content from other websites
Articles on 2cool2q may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Who we share your data with
Who We Share Your Data With
At 2cool2q, we prioritize the protection of your data and strive to limit data sharing to trusted third parties only when necessary to deliver and improve our services. We may share your data under the following circumstances:
1. Service Providers
We may engage trusted third-party service providers to assist in delivering and enhancing our services. These service providers have access to user data only to perform tasks on our behalf and are obligated not to disclose or use it for any other purpose.
2. Analytics Partners
We may share anonymized or aggregated data with analytics partners to analyze usage patterns, trends, and improve the functionality and performance of our app. This data does not contain personally identifiable information.
3. Legal Requirements and Safety
We may disclose your data in response to legal obligations, law enforcement requests, or to protect our rights, property, or safety, as required by applicable laws and regulations.
4. Business Transfers
In the event of a merger, acquisition, or transfer of assets, user data may be transferred or disclosed as part of the transaction. We will notify users via email or prominent notice on the app about any changes in ownership or control of their data.
5. Consent and Authorized Sharing
If you explicitly consent or authorize us to share your data with specific third parties for certain purposes, we will adhere to your preferences and obligations.
User Control
We respect your privacy preferences. You can manage data sharing preferences, where applicable, through your account settings or by contacting us directly.
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where your data is sent
Visitor comments may be checked through an automated spam detection service.
Your contact information
We collect information about you to understand your needs and provide you with a better service. Specifically, we use your information to:
- Provide our Services to you. For example, to set up and maintain your account, provide plugin updates, or charge you for any of our paid Services.
- Further develop our Services. For example by adding new features that we think our users will enjoy or will help them to create and manage their websites more efficiently.
- Monitor and analyse trends and better understand how users interact with our Services, which helps us improve our Services and make them easier to use.
- Monitor and protect the security of our Services, detect and prevent fraudulent transactions and other illegal activities, fight spam, and protect the rights and property of Moove Agency and others.
- Send you informational and promotional content in accordance with your marketing preferences. You can stop receiving our promotional emails by following the unsubscribe instructions included in every email.
- Send you important notifications. For example, we may inform you of temporary or permanent changes to our Services, such as planned outages, new features, version updates, releases, abuse warnings, and changes to our Privacy Policy.
- Communicate with you and provide customer support.
- Personalise your experience using our Services, provide content recommendations and serve relevant content.
Additional information
At 2cool2q, we value transparency and strive to provide comprehensive information about our data practices. This section contains additional details that further explain our privacy policies and user rights:
1. Data Retention
We retain user data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy. The retention period may vary based on the type of data and legal obligations. Upon reaching the end of the retention period, we securely delete or anonymize the data.
2. Children’s Privacy
2cool2q is not intended for use by individuals under the age of 13 (or equivalent minimum age based on applicable data protection laws). We do not knowingly collect personal information from children without parental consent. If you believe we have inadvertently collected data from a child, please contact us to promptly address the issue.
3. Changes to this Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our data practices, services, or legal requirements. Any updates will be communicated through the app or via email to registered users. We encourage users to review this Privacy Policy regularly for any modifications.
4. International Data Transfers
By using 2cool2q, you understand and agree that your information may be transferred to and processed in countries outside your own jurisdiction, where data protection laws may differ. We take measures to ensure that such transfers comply with applicable data protection laws.
5. Links to Third-Party Websites
Our app may contain links to external websites or services that are not operated by us. We are not responsible for the privacy practices or content of these third-party sites. Users are encouraged to review the privacy policies of these external sites before providing any personal information.
6. Your Privacy Rights
Users may have specific privacy rights granted by applicable laws, such as the right to access, correct, or delete personal data.
How we protect your data
At 2cool2q, we are committed to transparently informing our users about the various methods through which we collect data. We collect information to provide and improve our services, personalize user experiences, and ensure the security of our platform.
What data breach procedures we have in place
At 2cool2q, the security of our users’ information is of utmost importance. We have established comprehensive data breach procedures to swiftly and effectively address any potential security incidents that may compromise user data. Our commitment is to handle data breaches in a manner that prioritizes transparency, security, and user notification.
What third parties we receive data from
At 2cool2q, we prioritize user privacy and transparency in our data practices. While we primarily collect information directly from our users to enhance their experience with our services, there are instances where we may receive data from third-party sources. These sources contribute to improving our services, analytics, and overall user experience.
What automated decision making and/or profiling we do with user data
Certainly! The section regarding automated decision-making and profiling in a Privacy Policy addresses whether an organization uses automated processes, algorithms, or profiling techniques that significantly impact users based on their data. Here’s an example of content for the “Automated Decision Making and/or Profiling” section for 2cool2q:
Automated Decision Making and Profiling
At 2cool2q, we are committed to transparency regarding our use of automated decision-making processes and profiling techniques involving user data. We aim to provide clarity on how these mechanisms may affect our users:
1. Automated Decision Making
a. Definition: Automated decision-making refers to processes driven by algorithms or systems that make decisions without direct human intervention. These decisions may impact users, such as automatic approvals, rejections, or recommendations.
b. Usage: We do [or do not] employ automated decision-making processes that have a significant impact on our users. If utilized, these processes are designed to improve user experiences or provide personalized services within the app.
c. Examples: An example of automated decision-making includes automated content recommendations based on user preferences and interactions within the app.
2. Profiling
a. Definition: Profiling involves the automated processing of personal data to evaluate, analyze, or predict aspects related to an individual’s preferences, behaviors, interests, or performance.
b. Usage: We may engage in profiling techniques to enhance user experiences, personalize content, and improve our services. Profiling assists in understanding user preferences and tailoring our offerings to better meet their needs.
c. Examples: Profiling may include analyzing user behavior patterns within the app to suggest relevant content, features, or personalized recommendations.
User Rights
We respect the rights of our users concerning automated decision-making and profiling. If our processes significantly impact users, we offer mechanisms to request human intervention, provide explanations regarding the decisions made, and allow users to express their views.
Industry regulatory disclosure requirements
he “Industry Regulatory Disclosure Requirements” section in a Privacy Policy typically addresses the legal obligations or requirements imposed by specific industry regulations or standards. Here’s an example of content for this section tailored for 2cool2q:
Industry Regulatory Disclosure Requirements
At 2cool2q, we strive to comply with industry-specific regulations and standards related to user data protection and privacy. We are committed to meeting the following regulatory requirements:
1. General Data Protection Regulation (GDPR)
a. Scope: We acknowledge and comply with the provisions set forth by the General Data Protection Regulation (GDPR) for the protection of personal data of individuals within the European Union (EU) and European Economic Area (EEA).
b. User Rights: Users covered by GDPR regulations have specific rights regarding their personal data, including the right to access, rectify, erase, restrict processing, and data portability. We facilitate the exercise of these rights as per GDPR requirements.
2. Other Regulatory Standards
a. Industry-Specific Regulations: Depending on the nature of our operations and users served, we adhere to other relevant industry-specific privacy regulations and standards, ensuring compliance with applicable laws.
b. Notification of Compliance: We strive to maintain compliance with all applicable industry regulatory requirements and update our practices as necessary to align with evolving standards.